"If you are looking for reasonably priced and effective salon and spa consulting, business plans and management and marketing tools, you have come to the right place. With over 30 years experience in the industry, Pam and Harry Williams are dedicated to providing help to the owners of small to medium sized salons and spas. We know that all small business owners cannot afford to pay thousands of dollars up front to get their businesses off the ground. Our services and products are reasonably priced with fees subject to negotiation. Installment payments are available to qualified clients. Call today 423 773-3382.

                   Pam and Harry Williams

Med spas present unique opportunities for physicians to enter into a rewarding medical profession where the market rather than the insurance companies determine the value of services and physicians can work Monday thru Saturday and be in control of their own destinies. For information about developing, marketing and operating a medical spa click here.

STANDARD OPERATING PROCEDURES Our Operations Manuals contain helpful, practical instructions on day-to-day operations of your business including client interaction, inventory, bank deposits, copters, booking, callbacks, front opening and closing, service delivery, housekeeping amd other subjects. CLIENT INTERACTION   A satisfied client is the best advertising a spa will ever have. This important manual helps you better understand and deliver great service. By understanding client interaction and service standards, your staff will be better able to compete in the market place. HOUSEKEEPING AND SPA PRESENTATION This manual helps you keep your treatment areas clean and well organized. Other topics include laundry, linen, food and beverage, music, diffusing oils, back-of-house, reading materials and many other items.   CONTACT US TODAY! For further information about consulting packages or specific questions on salon and spa development and operations contact Harry Williams: harry@spabusinessassociates.com or telephone:   423.773.3382

CONSULTING
Completing your comprehensive questionnaire gives you an opportunity to fully evaluate your project vision, mission and goals. After a review, Pam Williams will begin the consulting process with you which continues until one year after you start your new business. With over 30 years in the salon and spa industries, Pam brings an array of valuable experience to your project. Call Pam at 423.773.3384

A complete, tailor-made business plan is prepared specifically for you. No templates! Your plan includes among other things an executive summary, mission, startup costs, site selection, construction, demographics, market analysis, competition, spa services and products and financials (profit and loss, cash flow, balance sheet and break-even analysis. 

LAYOUT AND INTERIOR DESIGN

The layout and design of your facility should be cost effective and user friendly. Our design specialists will layout your facility, work with your architect and cntractor and assist with interior decorating. The overall goal is to develope a relaxing spa atmosphere and a high energy salon. 

SPA AND SALON EQUIPMENT

Pam provides a list of all spa and salon equipment that you will need to make your business a success. Continuing her consulting relationship with Universal Companies, Pam will get you the best equipment at the best price, warranty, installation and maintence.

SPA AND SALON PRODUCTS

As a licensed cosmotologist and aesthetician, Pam is familiar with and can recommend the spa and salon products that you will need for the backbar and to sell at retail. We can also provide sales strategies that csan help you sell more retail and make more profit.

MARKETING HANDBOOK

Marketing is essential to the success of your business. Our Marketing Handbook is a must for every small to medium sized salon and spa. It is an excellent resource for marketing and advertising and contains many practical and useful tips.

TEAM WORK WORKS BEST

Let Spa Business Associates put its team of qualified professionals to work for you. This includes business plan writers, designers, equipment specialists, consultants with experience with day, resort, hotel, destination, and medical spas. Together, we can make the difference to need to be a success.

WHAT ARE YOUR NEXT STEPS?

• Develop a clear vision and mission for your project.

• Select a launch team lead by an experienced spa consultant.

• Develop a time table and list of milestones.

• Select a good site: LOCATION, LOCATION,  LOCATION!

• Enter into a letter of intent with your proposed landlord.

• Select services and products.

• Complete an initial program layout of your proposed spa.

• Work with your spa consultant to prepare a business plan.

• Apply for a loan and/or equipment ease.

• Select an interior designer, architect and contractor.

• Develop a marketing plan,

• Create standard procedures for the operation of your spa.

• Construct your spa with assistance with your spa consultant.

• Order equipment, furniture. products and supplies.

• Hire and train employees.

• Grand opening and beyond.