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Pam Williams, CEO and Senior Consultant for Spa Business Associates, Inc. invites you to call her today to learn more about America's most practical and affordable spa consulting packages and business plans. 866 640-7772	Each day spa business planning and day spa consulting package is tailor-made for your project and includes all items listed below.	Pam is assisted by her husband, Harry, who writes business plans and consults on real estate and other matters. Harry is a licensed attorney and was assistant to the dean of the East Tennessee State University College of Medicine.
Start-Up Costs of Your Day Spa Using its experience, SBA will consult with you to accurately estimating the amount of money required to start your spa business including construction, equipment, products, marketing and personnel.	Locating Your Day Spa One of your most important decisions is selecting a location to open a day spa. SBA provides consulting and offers assistance to insure you make the correct decision.	Day Spa and Salon Services The types and quality of services set each salon and day spa apart from their competition. SBA works with the client to create special, unique services that compliment the basic services offered at each spa or salon.
Communications Design SBA will work with you and your communications design team to create effective websites, spa menus, logos, stationary, business cards, direct mailers and gift certificates.	Day Spa Interior Design SBA works with its associated interior design team to insure that the ambiance of your spa is in keeping with the highest standards. This includes selection of lighting, wall finishes, and flooring.	Loans & Leases SBA will help you negotiate with potential lenders to get you the loan that best suits your specific needs based on your creditworthiness and financial statement.
Day Spa Employee Handbook SBA uses world-re-known spa resources to assist you in creating an employee manual that is tailor-made for your new spa or salon project. This is imperative when you open a new day spa.	Free Day Spa Consulting Pam and Harry provide free day spa consulting throughout the project using toll-free telephone and email to teach you how to open a day spa. Onsite consulting can be arranged upon mutually acceptable terms and conditions.	Day Spa and Salon Equipment SBA will assist you in preparing a comprehensive list of all equipment that you will need to operate your spa business insuring the highest quality, most affordable prices and best maintenance.
Human Resources Management Your human resources key person will work with SBA to establish policies and procedures for the hiring, training and firing of emplyees.	Day Spa Marketing Handbook SBA will provide a day spa marketing handbook that has over 40 chapters of useful information on how to advertise and market your start-up day. Complete with a spa calendar and periodic updates.	Day Spa Business Plan SBA will work with you to produce a day spa business plan that is tailor-made to your project including executive summary, financials, management, marketing, equipment, products, services and a local and national spa market overview.
LOI & Lease SBA will assist in the negotiation of your initial letter of intent and will review your lease from a business perspective looking at the size of the space, term, rent, restrictions, common area maintenance, and options to renew.	Financials SBA uses its experience and annual financial reports from a group of existing spas and salons to guarantee that the financial information in your business plan is of the highest quality. No other consultants can make this claim.	Day Spa Development Time Table SBA will provide you with a detailed time table that lists all of the important components required in the development, construction, marketing and initial operation of your spa. This time table is used to establish deadlines and assign tasks.
Day Spa Client Interaction A satisfied client is a day spa's most effective marketing tool. SBA helps you create a standard operating procedure that will guarantee outstanding client interaction and insure that satisfied clients tell your story all around town.	Day Spa Presentation SBA will assist you to insure that your day spa or salon is presentable at all times from the retail area through to the relaxation area, treatment rooms, lockers and restrooms.	Day Spa Housekeeping Spas around the world use the same SOP's provided by SBA which are customized to meet the specific needs of your new business. Topics include cleaning, linen, laundry, food and beverage, reading materials, music and back of the house.
Day Spa Service Standards SBA's Service Standards Manual provides an extensive collection of 44 policies and procedures which address the complete day spa experience from time of reservation through to departure after their treatment.	Day Spa and Salon Products SBA will help you select the best spa and salon products for your new business including hair care, facials, massage, makeup, nails and accessories both branded and private label. This will insure your strategic success.	Day Spa Competitive Edge SBA will assist you as you evaluate your four biggest day spa and salon competitors and come up with unique ways to create a competitive edge over each.

119 East King Street
Johnson City, TN 37601
866 257-7772