SPA

EVALUATION

Spa Evaluation Report***

Is your spa doing the business that it should? Are you getting enough customers and selling enough retail products to be a success? Do you have an effective marketing plan? Or would you just like to know how you measure up with other spas in the national market place? An experienced spa consultant will conduct an extensive review and evaluation of your existing spa followed up with a written report and telephone interview containing recommendations and a strategic plan for implementing whatever corrective action may be required. Evaluation steps:

    1.   Owner completes a questionnaire outlining certain basic information and sends it to the consultant along with the following:

• Latest annual profit and loss statement
• Profit and loss statements for last six months

• Copy of spa menu and all marketing materials used in the past year

• Copy of all personnel, operations and other manuals used by the spa
• List of all personnel with positions, job descriptions, and resumes
• Copy of the compensation plan currently in effect

   2.   Consultant conducts one hour, initial, telephone interview with client going over the questionnaire and information listed above.

   3.    Consultant evaluates the spa based on the questionnaire, information listed above and the initial interview with the client.

   4.   Consultant sends preliminary evaluation report with recommendations to client and then conducts second telephone interview at which time the preliminary evaluation report and recommendations are discussed.

   5.   Consultant prepares final evaluation report with recommendations and sends it to the client.

   6.   Consultant conducts final telephone interview with client to discuss final evaluation report and recommendations.

   7.   Consultant provides client with customized copies of the following:

• Human resources manual
• Spa marketing manual
• Personnel manual
• Client interaction SOP
• House keeping SOP
• Treatment standards SOP
• Spa presentation SOP

EXAMPLE:

Your spa business got off to a slow start or suddenly your gross income hits a wall while expenses continue to increase. You thought you had all the answers!

IT IS TIME TO GET A SECOND OPINION!

TO SEE HOW YOU

MEASURE UP!

*** Cost of spa evaluation is an affordable $995 including all customized manuals and spa operating procedures; installment payments available for qualified clients; site visits at additional charge may be arranged by mutual consent. INITIAL TELEPHONE CONSULTATION IS FREE.

If you have a financial, personnel or other problem with your spa business, Spa Business Associates can provide an experienced spa business consultant who can evaluate your operation, determine what the problem is and make a recommendation on how to correct it.

866 257-7772 harry@spabusinessassociates.com

Benchmarks:

       "Establish benchmarks early so you can evaluate your spa business from the start. How much gross income should you be getting from sale of services and products? What are the ratios or percentages? Does your rent plus advertising equal not more than 10% of your gross income? Is at least 15% of your gross income from the sale of retail products for home maintenance?"

INITIAL TELEPHONE CONSULTATION IS FREE

TOLL FREE: 866.257.7772